Contact information
Contact Us
We’d love to hear from you! Whether you have a question about our candles, your order, shipping, returns, or anything else, our team at DecorTales is here to help.
Get in Touch
DecorTales Customer Support
📧 Email: team.thedecortales@gmail.com
🌐 Website: https://thedecortales.in/
Customer Support
For questions regarding:
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Order status and tracking
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Product information
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Shipping and delivery
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Returns and refunds
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Damaged or incorrect products
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Order cancellations
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General queries
Please email us at team.thedecortales@gmail.com with your order number and a brief description of your query, and our team will get back to you as soon as possible.
Support Hours
Monday – Saturday
10:00 AM – 6:00 PM IST
We aim to respond to customer queries within 24–48 business hours.
Thank you for choosing DecorTales — handcrafted details, made to make your space feel special.