Contact information

Contact Us

We’d love to hear from you! Whether you have a question about our candles, your order, shipping, returns, or anything else, our team at DecorTales is here to help.

Get in Touch

DecorTales Customer Support

📧 Email: team.thedecortales@gmail.com

🌐 Website: https://thedecortales.in/

Customer Support

For questions regarding:

  • Order status and tracking

  • Product information

  • Shipping and delivery

  • Returns and refunds

  • Damaged or incorrect products

  • Order cancellations

  • General queries

Please email us at team.thedecortales@gmail.com with your order number and a brief description of your query, and our team will get back to you as soon as possible.

Support Hours

Monday – Saturday
10:00 AM – 6:00 PM IST

We aim to respond to customer queries within 24–48 business hours.

Thank you for choosing DecorTales — handcrafted details, made to make your space feel special.